Delete your VehicleProof account

You can delete your account and data at any time, in the app or by email.

In the app

Open VehicleProof and tap the profile icon at the top right of the home screen.
Tap the ⋯ menu at the top right, then Delete Account.
Type DELETE to confirm, then tap Delete my account.

You're signed out straight away.

Without the app

Email us from the address you use for VehicleProof, so we can confirm the account is yours:

Subject: Delete my VehicleProof account

We'll confirm by email and delete the account within 7 days of confirming it's yours. If you can't send from that address, tell us and we'll find another way to verify you.

What gets deleted, and when

Data	What happens
Sign-in	Stops immediately. The account can't be used again.
Name and email	Removed immediately
Notification tokens	Removed immediately
Google Drive connection	Disconnected immediately. Files already in your own Drive stay there; delete them in Google Drive if you want them gone.
Vehicles, inspections, photos, records, documents, scans, reminders	Permanently deleted after 30 days. Until then we can restore them if you change your mind; just email us.
Backups	Deleted data disappears from our backups within 35 days.
Security logs	Kept for up to 12 months without your name or email, to protect the service, then deleted.

Shared workspaces: if you're a member of someone else's workspace, only your membership is removed; their data stays. If you're the last admin of a shared workspace, hand it over to another member first.

Subscriptions

Deleting your account doesn't cancel a Pro subscription bought in the App Store or Google Play. Cancel it in your store account so you aren't charged again:

iPhone: Settings → your name → Subscriptions → VehicleProof → Cancel Subscription
Android: Google Play → profile picture → Payments & subscriptions → Subscriptions → VehicleProof → Cancel

Want to remove only some data? You can delete individual vehicles, records and documents in the app, or email us.